Refunds, Returns, and Exchanges

You may return most new, re opened items within 7 days of delivery for a full refund. We will also pay the return shipping costs if the return is the result of our error ( If you receive an incorrect or defective items,  Any defect due to package damage.. etc). If you wish to exchange any item, you will be charged a courier fee of 35 AED for each exchange.

We accept returns for regularly priced items up to 7 days upon receipt. Only if the item is unused and in its original condition, and we will refund the full order amount minus the shipping cost of 20 AED. All refunds may take 2 to 4 weeks, depending on the payment method.

If you need to return an item, please email us as soon as possible at  feedback@ with your order number and a photo of the item’s condition. Also you can use other chat options available in our site. We will try our best to provide you the best solution as early as possible, if any questions remains please feel free to contact us on feedback@

Please note that, if the product you returned to us are not in a resalable condition. Then we have the right to refuse the refund, return or exchange.